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Indicator Use

Safe Roads

Mobile Use

Ramadan ‘Tips & Tricks’

QATAR

qatar

More distracted drivers

UAE

UAE

See more abrupt lane changing

KUWAIT

kuwait

Have a longer daily commute

OMAN

oman

Feel the roads and infrastructure has improved

QATAR

GCC

…believes using the indicator increases road safety

UAE

QATAR

…are too distracted by traffic to use the indicator

KUWAIT

UAE

…states they use the indicator frequently

OMAN

KUWAIT

…is seen using the indicator by other motorists

QATAR

Use their mobile phone almost everytime they drive

UAE

Use a handsfree device almost everytime they drive

KUWAIT

Use their car’s built-in handsfree device

OMAN

Use their mobile phone for receiving incoming calls

“The first thing I notice is the good things, that people in general feel that the vast infrastructure works actually pays off and the motorists directly applaud that. However, it’s concerning that people continue to feel that driving and driving habits are getting worse. As the leading insurer in the region, I feel we have an important role to play to help overcome this and make the roads safer; we are doing this by supporting studies like the Monitor on the information side and on the action side we’re currently piloting various ways of introducing Pay How You Drive motor insurances as we can see this affects the drivers’ behaviors”

Frederik Bisbjerg

Executive Vice President, MENA Retail, Qatar Insurance Company

“The first thing I notice is the good things, that people in general feel that the vast infrastructure works actually pays off and the motorists directly applaud that. However, it’s concerning that people continue to feel that driving and driving habits are getting worse. As the leading insurer in the region, I feel we have an important role to play to help overcome this and make the roads safer; we are doing this by supporting studies like the Monitor on the information side and on the action side we’re currently piloting various ways of introducing Pay How You Drive motor insurances as we can see this affects the drivers’ behaviors”

Frederik Bisbjerg

Executive Vice President, MENA Retail, Qatar Insurance Company

“There seems to be a disconnect between how people say they use the indicator when changing lanes and how their fellow motorists sees others using the indicator – most state they use the indicator most of the time when changing lanes but only around 10 % is seen using the indicator What’s really ironic is that basically everybody agrees that using the indicator will reduce accidents but not many seem to actively use it We’re continuing to do what we can to improve the safety on the roads in the GCC countries and we hope that shedding light on road safety issues through the Monitor can help”

Salem Al-Mannai

Deputy Group President and CEO, MENA region

01

How often do you use your mobile phone while driving your vehicle (talking, texting, social media, WhatsApp, internet, etc.)?

QATAR

  • Almost every time I drive 7%
  • In more than 50% of my drives 13%
  • In less than 50% of my drives 13%
  • Almost never 47%
  • Never 21%

UAE

  • Almost every time I drive 6%
  • In more than 50% of my drives 14%
  • In less than 50% of my drives 17%
  • Almost never 38%
  • Never 26%

KUWAIT

  • Almost every time I drive 13%
  • In more than 50% of my drives 7%
  • In less than 50% of my drives 17%
  • Almost never 46%
  • Never 16%

OMAN

  • Almost every time I drive 6%
  • In more than 50% of my drives 5%
  • In less than 50% of my drives 15%
  • Almost never 43%
  • Never 31%

02

For which services do you use your mobile phone while driving your vehicle?

QATAR

  • For receiving incoming calls 80%
  • For outgoing calls 42%
  • For incoming messages like SMS, WhatsApp, etc. 20%
  • For outgoing messages/texting like SMS, WhatsApp, etc. 11%
  • Checking social media and surfing the internet (Facebook, Twitter, etc.) 9%
  • Others 8%

UAE

  • For receiving incoming calls 74%
  • For outgoing calls 43%
  • For incoming messages like SMS, WhatsApp, etc. 19%
  • For outgoing messages/texting like SMS, WhatsApp, etc. 14%
  • Checking social media and surfing the internet (Facebook, Twitter, etc.) 9%
  • Others 7%

KUWAIT

  • For receiving incoming calls 74%
  • For outgoing calls 49%
  • For incoming messages like SMS, WhatsApp, etc. 14%
  • For outgoing messages/texting like SMS, WhatsApp, etc. 14%
  • Checking social media and surfing the internet (Facebook, Twitter, etc.) 7%
  • Others 6%

OMAN

  • For receiving incoming calls 76%
  • For outgoing calls 41%
  • For incoming messages like SMS, WhatsApp, etc. 25%
  • For outgoing messages/texting like SMS, WhatsApp, etc. 15%
  • Checking social media and surfing the internet (Facebook, Twitter, etc.) 7%
  • Others 2%

03

How often do you use a hands free device while driving?

QATAR

  • Almost every time I drive 37%
  • In more than 50% of my drives 12%
  • In less than 50% of my drives 14%
  • Almost never 16%
  • Never 21%

UAE

  • Almost every time I drive 44%
  • In more than 50% of my drives 16%
  • In less than 50% of my drives 15%
  • Almost never 14%
  • Never 10%

KUWAIT

  • Almost every time I drive 34%
  • In more than 50% of my drives 14%
  • In less than 50% of my drives 13%
  • Almost never 22%
  • Never 17%

OMAN

  • Almost every time I drive 19%
  • In more than 50% of my drives 10%
  • In less than 50% of my drives 15%
  • Almost never 26%
  • Never 30%

04

What kind of hands free device do you use?

QATAR

  • My car has a built-in hands free device 28%
  • Wireless portable hands free device (bluetooth, etc.) 16%
  • Wire hands free (cable with ear plug and microphone) 35%
  • None 21%

UAE

  • My car has a built-in hands free device 35%
  • Wireless portable hands free device (bluetooth, etc.) 23%
  • Wire hands free (cable with ear plug and microphone) 31%
  • None 11%

KUWAIT

  • My car has a built-in hands free device 22%
  • Wireless portable hands free device (bluetooth, etc.) 18%
  • Wire hands free (cable with ear plug and microphone) 44%
  • None 17%

OMAN

  • My car has a built-in hands free device 22%
  • Wireless portable hands free device (bluetooth, etc.) 14%
  • Wire hands free (cable with ear plug and microphone) 32%
  • None 32%

05

Do you ONLY use your car built-in hands free device?

QATAR

  • Yes, I ONLY use my car’s built-in hands free device 63%
  • I use my car’s built-in hands free and also my mobile phone 34%
  • I use only my mobile phone 3%

UAE

  • Yes, I ONLY use my car’s built-in hands free device 75%
  • I use my car’s built-in hands free and also my mobile phone 23%
  • I use only my mobile phone 2%

KUWAIT

  • Yes, I ONLY use my car’s built-in hands free device 69%
  • I use my car’s built-in hands free and also my mobile phone 26%
  • I use only my mobile phone 5%

OMAN

  • Yes, I ONLY use my car’s built-in hands free device 86%
  • I use my car’s built-in hands free and also my mobile phone 11%
  • I use only my mobile phone 3%

06

Why do you use your mobile phone, despite the fact, that your car has built-in hands free?

QATAR

  • I more used to my mobile phone and it’s easier to use 51%
  • Limited functionality of my car’s built-in hands free device 45%
  • Others 16%
  • I don’t know how my car’s built-in hands free works 0%
  • My car’s built-in hands free device is too complicated or not user friendly 0%

UAE

  • I more used to my mobile phone and it’s easier to use 38%
  • Limited functionality of my car’s built-in hands free device 35%
  • Others 27%
  • I don’t know how my car’s built-in hands free works 1%
  • My car’s built-in hands free device is too complicated or not user friendly 0%

KUWAIT

  • I more used to my mobile phone and it’s easier to use 94%
  • Limited functionality of my car’s built-in hands free device 16%
  • Others 0%
  • I don’t know how my car’s built-in hands free works 0%
  • My car’s built-in hands free device is too complicated or not user friendly 0%

OMAN

  • I more used to my mobile phone and it’s easier to use 42%
  • Limited functionality of my car’s built-in hands free device 37%
  • Others 22%
  • I don’t know how my car’s built-in hands free works 0%
  • My car’s built-in hands free device is too complicated or not user friendly 0%

01

In my experience, traffic on the roads of the country has become more dangerous over the past six months

QATAR

  • Strongly Agree/ Agree 38%
  • Disagree 49%

UAE

  • Strongly Agree/ Agree 41%
  • Disagree 33%

KUWAIT

  • Strongly Agree/ Agree 67%
  • Disagree 22%

OMAN

  • Strongly Agree/ Agree 36%
  • Disagree 50%

02

In my experience, I am seeing more vehicles speeding on the roads over the past six months

QATAR

  • Strongly Agree/ Agree 64%
  • Disagree 28%

UAE

  • Strongly Agree/ Agree 56%
  • Disagree 22%

KUWAIT

  • Strongly Agree/ Agree 72%
  • Disagree 16%

OMAN

  • Strongly Agree/ Agree 57%
  • Disagree 28%

03

In my experience, I am seeing more vehicles tailgating on the roads over the past six months

QATAR

  • Strongly Agree/ Agree 76%
  • Disagree 14%

UAE

  • Strongly Agree/ Agree 56%
  • Disagree 21%

KUWAIT

  • Strongly Agree/ Agree 75%
  • Disagree 14%

OMAN

  • Strongly Agree/ Agree 63%
  • Disagree 22%

04

In my experience, I am seeing more distracted drivers on the roads (e.g. using mobile phones) over the past six months

QATAR

  • Strongly Agree/ Agree 80%
  • Disagree 15%

UAE

  • Strongly Agree/ Agree 65%
  • Disagree 18%

KUWAIT

  • Strongly Agree/ Agree 88%
  • Disagree 9%

OMAN

  • Strongly Agree/ Agree 78%
  • Disagree 12%

05

In the last six months, my commute to work by road is taking longer

QATAR

  • Strongly Agree/ Agree 58%
  • Disagree 33%

UAE

  • Strongly Agree/ Agree 52%
  • Disagree 28%

KUWAIT

  • Strongly Agree/ Agree 75%
  • Disagree 19%

OMAN

  • Strongly Agree/ Agree 49%
  • Disagree 40%

06

In the last six months, the country’s road infrastructure has improved

QATAR

  • Strongly Agree/ Agree 64%
  • Disagree 23%

UAE

  • Strongly Agree/ Agree 78%
  • Disagree 7%

KUWAIT

  • Strongly Agree/ Agree 44%
  • Disagree 43%

OMAN

  • Strongly Agree/ Agree 81%
  • Disagree 7%

07

In the last six months, my enjoyment of driving in the country has increased

QATAR

  • Strongly Agree/ Agree 46%
  • Disagree 39%

UAE

  • Strongly Agree/ Agree 51%
  • Disagree 16%

KUWAIT

  • Strongly Agree/ Agree 34%
  • Disagree 55%

OMAN

  • Strongly Agree/ Agree 63%
  • Disagree 18%

08

In my experience, I am seeing more vehicles changing lanes abruptly and without indicating on the roads over the past six months

QATAR

  • Strongly Agree/ Agree 67%
  • Disagree 25%

UAE

  • Strongly Agree/ Agree 58%
  • Disagree 23%

KUWAIT

  • Strongly Agree/ Agree 69%
  • Disagree 17%

OMAN

  • Strongly Agree/ Agree 66%
  • Disagree 26%

01

To what extent do you use your indicator when you change lanes, take an exit, merge onto a highway, turn at a junction, etc.?

QATAR

  • almost every time 78%
  • in more than 50% of the cases 12%
  • in about 50% of cases 5%
  • in less than 50% of the cases 4%
  • almost never 1%

UAE

  • almost every time 67%
  • in more than 50% of the cases 15%
  • in about 50% of cases 10%
  • in less than 50% of the cases 4%
  • almost never 4%

KUWAIT

  • almost every time 66%
  • in more than 50% of the cases 18%
  • in about 50% of cases 6%
  • in less than 50% of the cases 2%
  • almost never 8%

OMAN

  • almost every time 63%
  • in more than 50% of the cases 12%
  • in about 50% of cases 13%
  • in less than 50% of the cases 6%
  • almost never 6%

02

To what extend do other motorists around you use their indicators when they change lanes, take an exit, merge onto a highway, turn at a junction, etc.?

QATAR

  • almost every time 13%
  • in more than 50% of the cases 33%
  • in about 50% of cases 33%
  • in less than 50% of the cases 16%
  • almost never 5%

UAE

  • almost every time 15%
  • in more than 50% of the cases 31%
  • in about 50% of cases 31%
  • in less than 50% of the cases 16%
  • almost never 7%

KUWAIT

  • almost every time 9%
  • in more than 50% of the cases 24%
  • in about 50% of cases 30%
  • in less than 50% of the cases 26%
  • almost never 11%

OMAN

  • almost every time 13%
  • in more than 50% of the cases 34%
  • in about 50% of cases 27%
  • in less than 50% of the cases 20%
  • almost never 6%

03

Do you think it increases the road safety that motorists use their indicators every time they change lanes, take an exit, merge onto a highway, turn at a junction, etc.?

QATAR

  • Yes 91%
  • No 9%

UAE

  • Yes 90%
  • No 10%

KUWAIT

  • Yes 89%
  • No 11%

OMAN

  • Yes 93%
  • No 7%

04

In those cases when you do not use your indicators when you change lanes, take an exit, merge onto a highway, turn at a junction, etc. What might be the reasons?

QATAR

  • The traffic around me demands my full attention, so I cannot think of using the indicator 27%
  • In my home country it is usual not to use the indicator 10%
  • In my opinion, it is a sign of inexperience to indicate 14%
  • I don’t indicate out of habit 15%
  • I have no hand free to use the indicator (for example because of using my mobile phone) 10%
  • In my opinion, it is not important to indicate 6%
  • I am not sure when to use my indicators 5%
  • In my opinion, it is a sign of weakness to indicate 10%
  • I do not understand the importance of indicating 3%

UAE

  • The traffic around me demands my full attention, so I cannot think of using the indicator 22%
  • In my home country it is usual not to use the indicator 10%
  • In my opinion, it is a sign of inexperience to indicate 13%
  • I don’t indicate out of habit 14%
  • I have no hand free to use the indicator (for example because of using my mobile phone) 10%
  • In my opinion, it is not important to indicate 10%
  • I am not sure when to use my indicators 7%
  • In my opinion, it is a sign of weakness to indicate 8%
  • I do not understand the importance of indicating 6%

KUWAIT

  • The traffic around me demands my full attention, so I cannot think of using the indicator 30%
  • In my home country it is usual not to use the indicator 13%
  • In my opinion, it is a sign of inexperience to indicate 12%
  • I don’t indicate out of habit 10%
  • I have no hand free to use the indicator (for example because of using my mobile phone) 8%
  • In my opinion, it is not important to indicate 7%
  • I am not sure when to use my indicators 4%
  • In my opinion, it is a sign of weakness to indicate 3%
  • I do not understand the importance of indicating 4%
  • Other mentions 9%

OMAN

  • The traffic around me demands my full attention, so I cannot think of using the indicator 16%
  • In my home country it is usual not to use the indicator 19%
  • In my opinion, it is a sign of inexperience to indicate 14%
  • I don’t indicate out of habit 12%
  • I have no hand free to use the indicator (for example because of using my mobile phone) 9%
  • In my opinion, it is not important to indicate 13%
  • I am not sure when to use my indicators 6%
  • In my opinion, it is a sign of weakness to indicate 6%
  • I do not understand the importance of indicating 6%

“We believe we have an obligation to contribute to safer roads in the region”

Salem Al-Mannai, Deputy Group President & CEO of QIC MENA

“The Qatar Insurance Group is the largest insurer in the MENA region and an integral part of the culture here – we strongly feel a need to contribute to safer roads in the region and with our massive reach through our customers, we feel we’re well positioned to do so”

Salem Al-Mannai

Deputy Group President and CEO, MENA region, Email: salem.mannai@qicgroup.com.qa

“I’m really happy to see that the motorists in Oman experience the infrastructure improvements that the government is doing. Next step for us all is to contribute to making the behavior on these roads more safe – it’s an obligation everybody should feel as safer roads are good for all”

Navin Kumar

CEO, Oman Qatar Insurance Company, Email: navin.kumar@oqic.com

“We’ve been in Kuwait for more than a decade and sadly been witnessing our roads become more dangerous. With this initiative, we’re able to highlight the causes and through this understanding find ways that KQIC can actively support safer roads”

Hassan Al-Jaidah

CEO, Kuwait Qatar Insurance Company, Email: hassan.jaidah@qickwt.com

“We’re already piloting different ways of rewarding safe drivers – one example is testing ways of calculating motor insurance premium based on driving behavior – and this monitor will further help us understand how we as an insurer can influence the motorists to drive safer”

Frederik Bisbjerg

Executive Vice President, MENA Retail, Email: frederik.bisbjerg@qicmena.com.qa

“We believe we have an obligation to contribute to safer roads in the region”

Salem Al-Mannai, Deputy Group President & CEO of QIC MENA

“The Qatar Insurance Group is the largest insurer in the MENA region and an integral part of the culture here – we strongly feel a need to contribute to safer roads in the region and with our massive reach through our customers, we feel we’re well positioned to do so”

Salem Al-Mannai

Deputy Group President and CEO, MENA region, Email: salem.mannai@qlm.com.qa

“I’m really happy to see that the motorists in Oman experience the infrastructure improvements that the government is doing. Next step for us all is to contribute to making the behavior on these roads more safe – it’s an obligation everybody should feel as safer roads are good for all”

Navin Kumar

CEO, Oman Qatar Insurance Company, Email: navin.kumar@oqic.com

“We’ve been in Kuwait for more than a decade and sadly been witnessing our roads become more dangerous. With this initiative, we’re able to highlight the causes and through this understanding find ways that KQIC can actively support safer roads”

Hassan Al-Jaidah

CEO, Kuwait Qatar Insurance Company, Email: hassan.jaidah@qickwt.com

“We’re already piloting different ways of rewarding safe drivers – one example is testing ways of calculating motor insurance premium based on driving behavior – and this monitor will further help us understand how we as an insurer can influence the motorists to drive safer”

Frederik Bisbjerg

Executive Vice President, MENA Retail, Email: frederik.bisbjerg@qicmena.com.qa

“In Qatar we just launched a Pay-How-You-Drive car insurance product based on a mobile application – we’re very excited to following this product and to see how our customers adapts to it – the app will simply give you a score based on your driving behavior and we’ll offer you a discount to match this – safedriver.qic-insured.com

Frederik Bisbjerg

Executive Vice President, MENA Retail, Qatar Insurance Company

Pledge for Safer Roads

Road safety begins with you. Let’s together pledge to make our roads safer and make our roadways safe and accident-free. Join us and together we can make our roads safer.Share the pledge with your friends and family as the more people commit to this pledge, the better would be the chances of making our roads safer. We need to change our driving culture, and this starts with a PROMISE TO OUR SELF – via the PLEDGE! PLEDGE and lead by example – show a CARING ATTITUDE!

Use the Promo code QICRS16. Collect your safe driver sticker from QIC Head office and be a proud safe driver!

Pledge for Safer Roads

Road safety begins with you. Let’s together pledge to make our roads safer and make our roadways safe and accident-free. Join us and together we can make our roads safer.Share the pledge with your friends and family as the more people commit to this pledge, the better would be the chances of making our roads safer. We need to change our driving culture, and this starts with a PROMISE TO OUR SELF – via the PLEDGE! PLEDGE and lead by example – show a CARING ATTITUDE!

Use the Promo code QICRS16. Collect your safe driver sticker from QIC Head office and be a proud safe driver!

Pledge for Safer Roads

Road safety begins with you. Let’s together pledge to make our roads safer and make our roadways safe and accident-free. Join us and together we can make our roads safer.Share the pledge with your friends and family as the more people commit to this pledge, the better would be the chances of making our roads safer. We need to change our driving culture, and this starts with a PROMISE TO OUR SELF – via the PLEDGE! PLEDGE and lead by example – show a CARING ATTITUDE!

Use the Promo code QICRS16. Collect your safe driver sticker from QIC Head office and be a proud safe driver!

5 Vital ‘Tips & Tricks’ for safe driving during Ramadan

Be aware of your own limitations! Watch out for other traffic participants potentially under the same limitations. Expect the unexpected – we all MUST drive cautiously! Plan your schedule properly and leave early to avoid the need of rushing and speeding. Always wear your seat belt –The holy month of Ramadan is a good time to start this habit!”

Accidents by time of the day:

As many of us start their working days later, we see the majority of claims / accidents happening in the late-morning office rush hours

Accidents during Ramadan weeks and week days:

The claims / accidents are very evenly spread over the 4 weeks of Ramadan. The most dangerous weekdays are Tuesdays and least dangerous are Thursdays

Day Time Accident/Claims
Before 9am 2%
9am – 10am 17%
10am-11am 21%
11am-12pm 21%
12am-1pm 17%
1pm-2pm 11%
2pm-3pm 1%
3pm-4pm 3%
4pm-5pm 1%
5pm-6pm 1%
6pm-7pm 0%
7pm-8pm 0%
8pm-9pm 1%
9pm-10pm 1%
10pm-11pm 1%
11pm-12am 1%
Weekday Average claims/accidents
Sunday 15%
Monday 15%
Tuesday 16%
Wednesday 14%
Thursday 11%
Friday 15%
Saturday 14%

Socio demographic data:

Older traffic participants (40+) are over-proportionally more involved in traffic accidents than younger motorists, but also the age group 30-35 years old. Males are significantly more accident prone than females

Nationality Accident / Claims
Qatar 23%
India 17%
Egypt 17%
Philippines 5%
Syria 4%
Jordan 4%
Pakistan 3%
United Kingdom 3%
Others 25%
Age Range Accidents / Claims
18-24 2%
25-30 11%
30-35 21%
35-40 19%
40+ 46%
Gender Accident / Claims
Female 11%
Male 89%

About QIC Insured

QIC Insured is the retail arm of Qatar Insurance Group, currently serving more than 500,000 motorist in the region. The belief of QIC Insured is to make personal insurance easy, fast, safe and convenient which means all insurance transactions, from quote to claim can be done online via qic-insured.com

About QIC Group

Qatar Insurance Company (QIC) is a publicly listed composite insurer with a consistent performance history of over 50 years and an underwriting footprint across the Middle East, Africa and Asia. Founded in 1964, QIC was the first domestic insurance company in the State of Qatar. Today, QIC is the market leader in Qatar and a dominant insurer in the GCC and MENA regions. QIC is one of the highest rated insurers in the Gulf region with a rating of A/Stable from Standard & Poor’s and A(Excellent) from A.M. Best. In terms of profitability and market capitalization, QIC is also the largest insurance company in the MENA region. It is listed on the Qatar Exchange and has a market capitalization of over USD 4 billion.

www.qatarinsurance.com

About QIC UAE

Established in 1968, Qatar Insurance Company in the UAE (QIC UAE) is a branch of Qatar Insurance Group, the leading insurer in the MENA region. Deriving strength from the rating of its parent company, A/Stable from S&P and A (Excellent) from A.M. Best, QIC UAE offers innovative insurance solutions for every segment of its customer base. Benefitting from the increasing global footprint of its parent, QIC UAE serves as a conduit in facilitating overseas insurance interests.

www.qicuae.com

About QIC Kuwait

Established in 2004, Kuwait Qatar Insurance Company (KQIC) is a subsidiary of Qatar Insurance Group. KQIC offers both conventional insurance and Takaful products and believes in delivering innovative retail solutions for Home, Travel and Car insurances to every segment of its customer base. KQIC serves as a conduit in providing insurance services across the GCC and helps connect overseas insurance interests through its global network. KQIC is a subsidiary of Qatar Insurance Group, which has a global underwriting footprint spread across all continents.

www.qickwt.com

About QIC Oman

Established in 2004, Oman Qatar Insurance Company (OQIC) is a subsidiary of Qatar Insurance Group, which has a global underwriting footprint spread across all continents. OQIC believes in delivering innovative retail solutions for Home, Travel and Car insurances to every segment of its customer base. OQIC also serves as a conduit in providing insurance services across the GCC and helps connect overseas insurance interests through its global network.

www.oqic.com